Employee Development & Talent Management- How would you use the Kirkpatrick model to evaluate the effectiveness of training?

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Employee Development & Talent Management

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1. As the L&D manager, you are expected to evaluate the effectiveness of the Negotiation skills and managerial effectiveness training provided to employees. Suggest the steps in developing a training evaluation process. How would you use the Kirkpatrick model to evaluate the effectiveness of training?

2. An online digital marketing firm is hiring extensively for the position of Business Developers and Website developers. Suggest some talent assessment tools for the positions. Describe any 2 modern performance management methods can they consider for better Performance management? (10 Marks)

3. Most of the organizations indicate their interest in developing a good succession plan. However, Succession plan requires a systematic approach.

a) Suggest the steps involved in effective succession planning program. (5 Marks)

b) How is succession planning beneficial for organizations? (5 Marks)

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Financial Institutions and Markets- Help Mr Nair with the basic concept on options and how it will help Mr. Nair in diversifying his portfolio

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Financial Institutions and Markets

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1. XYZ Private limited wants to expand its business. Therefore, they are in immediate needs for short term funding. As a finance manager you are required to present all the possible options of raising short term funds for the organisation.

2. You have been recently appointed as an insurance agent in an XYZ insurance pvt Limited. Your reporting manager ask you to prepare a presentation on the two broad category of Insurance industry. Help him with his presentation. (10 Marks)

3. You are a financial advisor in an investment firm. Mr. Nair wants to invest in the derivative market but he does not have any idea about it. Hence he approaches you inquiring the concept of “options” which are available in the market.

a. Help Mr Nair with the basic concept on options and how it will help Mr. Nair in diversifying his portfolio. (5 Marks)

b. Also explain him the basic hedging techniques which are available in the market

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Customer Relationship Management - Discuss the elements of good customer service for supermarkets globally

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Customer Relationship Management

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1. The marketing department of an educational institution requires to be innovative and offer the best and most relevant programs for students and executives who look upto them for career growth. Why is it important to custom create CRM solutions for marketing departments in the learning and development industry?

2. How can one nail customer expectations and deliver a CRM solution which is comprehensive and incorporates all factors that make up an effective solution?

(10 Marks)

3. You are entrusted with the responsibility of setting up a supermarket like Hypercity in a metropolitan city of India. Most important parameter of your success would be great customer service and customer satisfaction. You need to orient your team to ensure the project is a success by preparing and answering the following questions.

a. What aspects are customers most dissatisfied with in metros and small towns in India? (5 Marks)

b. Discuss the elements of good customer service for supermarkets globally.

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Cost and Management Accounting - Bhakti Ltd provides you the following information in relation to the year 2016-17 and 2017-18

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Cost and Management Accounting

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 Question 1

AMMI Ltd presents following information for Dec,2018-

Budgeted production of product A = 20000 units

Standard consumption of raw material S= 5 kg per unit of A

Standard price of material S = Rs 10 per Kg

Actually, 22000 units of product A was produced and material S was purchased at Rs12 per kg and consumed at 5.2 kgs per unit of A.

Calculate the material cost variances and discuss the results. (10 Marks)

Question 2

You have decided to start up a venture for manufacturing gel pens. You plan to discuss the term cost and the essential elements of cost with your partner so as to find the suitability of various costs that can be incurred during the production. Design a presentation to discuss the same with the relevant examples. (10 Marks)

Question 3

Bhakti Ltd provides you the following information in relation to the year 2016-17 and 2017-18

2016-17		2017-18
Opening Stock(units)	100		500
Production (units)	1500		1800
Fixed Cost	Rs 1lacs		Rs 1.5 lacs
Variable Cost	120000		250000
Sales(units)	1900		1100
Selling price (Rs/ per unit)	500		700
Closing Stock( units)	200		500

Calculate the net profit and value of closing stock, using –

a. FIFO basis (5 Marks)

b. LIFO basis

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Corporate Social Responsibility -As the new CSR Head, explain what according to you are the five challenges that you will have to address

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Corporate Social Responsibility

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Q1. Choose any ONE listed company from NSE top 500 and go through its CSR policy as well as its CSR Report (found in annual report under Director’s report) for 2015-16 or 2016-17, and answer the following;

a. Choose any TWO projects/initiatives reported by the company and explain how they are connected to the CSR policy of the company

b. Analyse and explain the impact/s and/or outcome/s of the chosen projects using the qualitative as well as quantitative information reported. You can also include data/ information about these projects/initiatives from the company’s website. (10 Marks)

Q2. Go through the Sustainability Report of any ONE company of your choice or your competitor and identify ONE energy saving/ managing initiative OR ONE water saving/managing initiative that impresses you. Analyze and explain the initiative’s qualitative and quantitative data in the form of a case, such that it showcases all the benefits, financial and non financial that accrue to the company. (DO NOT repeat the same company or the same initiative as in Ans1) (10 Marks)

Q3. With the introduction of the Companies Act 2012, spending 2% of net profit on CSR has become conditionally applicable to listed and non listed companies as per the provision laid out under section 135.

3.1 As the new CSR Head, explain what according to you are the five challenges that you will have to address now that the CSR policy has been drafted and projects/ initiatives worth 2 % of net profit finalized by the CSR Committee of the Board? (5 Marks)

3.2 Suggest viable and practical solutions to two of these challenges that you will present to the CSR Committee of the Board.

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Corporate Finance-If you being the financial advisor of Miss Ninna, discuss those factors in detail.

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Corporate Finance

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1. Miss Ninna is planning to open a boutique at link road. Her financial advisor says that its essential to take care and manage well the working capital, as it ensures smooth running of the operating cycle of business. However, there are various factors which affects the working capital management. If you being the financial advisor of Miss Ninna, discuss those factors in detail. (10 Marks)

2. Alpha limited is investing $500 million in a new project. The present values of the future after tax cash flows resulting from the project is $750 million. The company has 100 million shares outstanding, having market price of $45 per share. Assuming, the project being independent of other expectations about the company, Calculate the effect of -

 The new project on the value of the company on the company’s stock. (10 Marks)

3. The data related to two companies A and B , are as under-

A		B
Sales	500000		1000000
Variable cost	20% of sales		25% of sales
Fixed Cost	1.2 lacs		2 lacs
Interest	0.5 lacs		0.75lacs

i. Determine the operating and financial leverage (5 Marks)

ii. Determine the combined leverage for them. Also, comment on the relative risk position of the companies

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